Statutory Investor Grievance Mechanism

Guaranteed transparent grievance tracking with strict turnaround times (TAT) across a 3-level escalation hierarchy.

1File Official Grievance (Level 1)

TAT: 7 Days

Submitting this form generates an official Service Request Ticket Number for regulatory tracking.

1Level 1: RTA Grievance Cell

TAT: 7 Days

First point of escalation for all investor service requests and queries.

Direct Helpline:+91 99101 18347
Office Hours:Mon–Fri: 9:30 AM – 6:00 PM

2Level 2: Compliance / Nodal Officer

TAT: 15 Days

If unresolved within 7 days at Level 1, escalate directly to the Nodal Compliance Officer:

Mr. Nishant Khemani
Director & Compliance / Nodal Officer

3Level 3: Regulatory / External Portals

If not resolved to your satisfaction within 30 days, you may escalate to regulatory dispute portals:

Corporate Registration (CIN):U74999DL2018PTC335492
SEBI Category I RTA Registration:INR000004510 (Permanent)
SEBI Regional Office:SEBI Northern Regional Office, Bank of Baroda Building, 16 Sansad Marg, New Delhi 110001